Privacy Policy

Dr. François Hains, chiropractor, is responsible for the protection of the personal information he holds or that he entrusts, where applicable, to a third party.

Dr. François Hains, chiropractor, ensures that his employees, as well as the third parties with whom he does business, protect the confidentiality of the personal information to which they have access, regardless of the nature of its medium or the form in which it is accessible.

We collect the information necessary to maintain a patient record. Specifically, the personal information collected makes it possible to identify and communicate with the patient (e.g. name, date of birth, gender, address, telephone number(s), email address, etc.) as well as medico-administrative information necessary for clinical management (e.g. insurer name and member number, diagnosis(es), date and description of professional services rendered, etc.).

We use the personal information collected solely for the management of the professional services offered at the clinic of Dr. François Hains, chiropractor.

The clinic collects personal information using a file-opening form completed remotely by the patient and provided to the clinic's secretariat by email or in paper form during a visit to the clinic. The collection of personal information is also updated over the course of visits to the clinic during communications between the clinic's staff and the patient.

Dr. François Hains, chiropractor, obtains your consent before collecting, using, or disclosing your personal information to third parties, except in the cases provided for by law.

Under no circumstances will Dr. François Hains, chiropractor, use or disclose personal information without your consent unless authorized or required to do so under applicable legislation.

We retain your personal information for a period of seven years following its last use, except where the law provides for a different retention period.

We protect your personal information through security measures (physical, technical, or administrative) appropriate to its nature, in order to prevent any person from accessing, using, or disclosing it to third parties without authorization, and to prevent loss or any other breach of its protection.

It is important that the personal information we hold about you is up to date. Please inform us of any change to it.

In addition, you may submit a request:

In accordance with section 3.1 of the Act respecting the protection of personal information in the private sector, please note that François Hains DC is responsible for the protection of personal information for the clinic Clinique du Dr François Hains, chiropraticien inc., located at 207-3700 boul. des Sources, Dollard-des-Ormeaux (QC) H9B 1Z9.

You may exercise your rights by contacting the person responsible for the protection of personal information, Dr. François Hains, chiropractor, by email at drhains@centreprosante.com or by telephone at 514 683-3360.

You may contact us regarding this Privacy Policy, or provide comments, exercise your rights, or file a complaint, by contacting Dr. François Hains, chiropractor.